Returns + Exchanges

 

Returns

We offer refunds for all full priced items, including pre-orders, purchased online.

If you receive a product which you believe is faulty, please contact customer service immediately. 

Credit notes are strictly valid for a six month period. All unused credit after this period will be forfeited.

Unfortunately we cannot refund duties, taxes or shipping charges.

 

Exchanges

All exchanges are subject to product availability however we will endeavor to replace any unsuitable items to the best of our ability. 

 

Sale/Discount Products

We do not offer returns, refunds or store credit for SALE items, or any discounted items including any promotional discounts, however we will happily exchange items which meet our online returns policy requirements IF the product is available at time of exchange.